Your Health Companion (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and other contact details provided by you.
Health-Related Information: Information you voluntarily provide within the app such as symptoms, reminders, or health preferences.
Device & Usage Information: App usage data, device type, IP address, and log information.
2. How We Use Your Information
We use your information to:
- Provide and improve our health-related services
- Send important service-related notifications and reminders
- Deliver SMS notifications only after you have provided explicit consent
- Respond to support requests, maintain security, and prevent misuse
3. SMS Messaging & User Consent
We send SMS messages only to users who have explicitly opted in through our mobile application.
Opt-In Method:
- Users enter their phone number inside the app
- Users are shown a clear consent statement such as:
“I agree to receive SMS notifications from Your Health Companion.” - Users enable a toggle or tap a confirmation button to opt in
No marketing or promotional SMS messages are sent without consent.
Opt-Out:
Users may opt out at any time by replying STOP to any SMS message.
Help:
Users can reply HELP to receive support information.
Message frequency may vary. Message and data rates may apply.
4. Data Sharing
We do not sell or rent your personal information. We may share data only with:
- Trusted service providers (such as messaging providers) to operate our services
- Legal authorities if required by law
5. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
6. Data Retention
We retain personal information only as long as necessary to provide services or comply with legal obligations.
7. Your Rights
You may:
- Access or update your information
- Withdraw SMS consent at any time
- Request deletion of your account and data
8. Account Deletion Policy
Account Deletion
Users can request deletion of their account and associated personal data by emailing support@yourhealthcompanion.com from their registered email address.
Once the request is verified, the account and all associated personal and health-related data will be permanently deleted within 7–14 business days, unless data retention is required by law.
Once deleted, the account cannot be recovered.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website.
10. Contact Us
For questions or concerns:
Email: support@yourhealthcompanion.com